Company details
Who stands behind Widgettrove: one company, with one address.
The sellerThe company behind this shop
WHATECH MOBILE CO., LIMITED
Sells the goods, sends them out, collects payment on delivery, looks after returns and the warranty, built this website and runs its advertising and Google Ads campaigns. Your contract is with this company.
- Company
- WHATECH MOBILE CO., LIMITED
- Person to ask for
- Huanbin Lin
- Registered office
- Room 505, 5th floor, Beverley Commercial Centre, 87-105 Chatham Road South, Tsim Sha Tsui, Kowloon, Hong Kong
- General email
- help@widgettrove.com
- Data protection email
- privacy@widgettrove.com
- Support hours
- every day, 08:00–20:00 Central European Time
- Email answered
- within 2 working days
- Data requests answered
- within 30 days
Which law applies
The terms of sale are governed by the law of the Hong Kong Special Administrative Region, where the company is established. If you are a consumer in the European Union you keep the mandatory consumer protection of your own country and may go to its courts. The full wording is in the conditions of purchase.
Where to complain
Write to help@widgettrove.com first. If that does not settle it, an alternative dispute resolution body in your own country can take it up. For personal data, you may also complain to the data protection authority of the country where you live; the company’s own is the Office of the Privacy Commissioner for Personal Data, Hong Kong (pcpd.org.hk).